Welcome to Millenia Hospice. By using our services, you agree to these Terms and Conditions (the “Terms”), including any supplemental policies referenced herein, such as our Privacy Policy. Please read them carefully.
 
1. General Overview
Millenia Hospice provides compassionate care and support services to patients and their families. These Terms govern your access to and use of our services, including communications via SMS (Short Message Service) or other text-based channels.
 
2. SMS Communications Disclosure
By providing your mobile number and opting in to receive SMS communications from Millenia Hospice, you agree to the following:
 
2.1 Types of Messages
You may receive the following types of SMS messages:
  • Appointment confirmations and reminders.
  • Updates about care plans and services.
  • Notifications related to billing and payments.
  • Support resources and educational materials.
2.2 Texting Cadence
The number of messages you receive may vary based on your interactions with our services but is generally limited to no more than 5 messages per week.
2.3 Message and Data Rates
Standard message and data rates may apply. Please check with your mobile service provider for details.
2.4 Privacy Policy
Your information is handled per our Privacy Policy. We are committed to protecting your data and ensuring it is used solely for purposes directly related to our services.
2.5 Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Alternatively, you can contact our support team at 469-868-0682 or info@milleniahospice.com to manage your communication preferences.
Note: After opting out, you may still receive essential messages related to your care or billing, as required by law or for service continuity.
 
3. User Responsibilities
As a user of Millenia Hospice services, you agree to:
  • Provide accurate and up-to-date contact information.
  • Notify us of any changes to your mobile number or other contact details.
  • Use our services in accordance with these Terms and all applicable laws and regulations.
4. Limitations of Liability
Millenia Hospice strives to ensure the accuracy and reliability of the information and services provided. However, we are not responsible for:
  • Any technical issues or disruptions affecting the delivery of SMS messages.
  • Message delivery delays or failures due to factors beyond our control.
  • Unauthorized access to your mobile device or communication channels.
5. Changes to These Terms
We reserve the right to update or modify these Terms at any time. If changes are made, we will notify you via SMS, email, or other appropriate channels. Continued use of our services after such updates constitutes acceptance of the revised Terms.
 
6. Contact Us
If you have any questions or concerns about these Terms or our services, please contact us at:
Millenia Hospice
9450 Skillman Street #105 Dallas TX 75243
469-677-0241/469-868-0682
Thank you for choosing Millenia Hospice. We are dedicated to providing professional and compassionate care while respecting your preferences and ensuring clear communication.